Sales & Customer Executive for A Bridal Design Company - Office based

Sales & Customer Executive for A Bridal Design Company - Office based
City: London
Last visit: 9 Mar 2014
Author's ads: 1

Posted: 9 Mar 2014


Sales & Admin – Full Time - £21,000 OTE

About us:

Gino Cerruti specialise in the design and manufacture of beautiful evening, bridal and prom dresses sold in boutiques and stores around the world. With a passion for producing quality, beautiful and original products, Gino Cerruti are keen to grow and become a market leader in the special occasion wear fashion industry.

The Role:

The successful applicant will be dedicated to providing incredible customer service to wholesale and retail customers, maintaining and developing the customer database and processing sales. You will be expected to provide a full end to end service ensuring complete customer satisfaction.

The ideal candidate will have excellent verbal and written communication skills, especially telephone manner, be a dynamic and motivated individual and passionate about the Gino Cerruti brand and products.

Main jobs, tasks & responsibilities:

Process wholesale and retail orders and sales

Respond to Sales inquiries and concerns by phone, email or in person and follow through until a sale is achieved

Develop and manage the CRM

Regular client contact to ensure excellent customer care is provided.

Develop and maintain Sales and promotional materials

Follow up on Sales activity

Perform quality checks on product and service delivery

Conduct market research and surveys

Prepare and present weekly Sales reports for analysis

Assist with trade show organisation

Monitor competitors, market conditions and product development.

Any other duties as required

General requirements, key skills and attributes:

Computer and internet literate. Proficient with all standard software packages (Word, Excel)

Excellent verbal and written communication skills, especially telephone manner.

Very organised with a keen eye for detail

Passionate about your work with a ‘can-do’ attitude

Ambitious, motivated, disciplined and career orientated

Knowledge of customer service principles

Good planning and strategising skills

Ability to use own initiative.

Enjoy the challenge of talking to potential customers.

A natural multi-tasking capability

Adaptability – You must be open to change and adapt as the company grows.

Good negotiator.

Ability to cross / up-sell

Punctual and well-presented

You will be working directly with the Gino Cerruti founders to develop clever and creative marketing campaigns to reach existing and potential customers. You will also become involved in the product selection and design process, influencing the new products produced.

If you like what we do and are ready to join a creative team, please email your CV and cover letter to: mail 'at' ginocerruti 'dot' com.

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